TERMS AND CONDITIONS
Last Revised: July 7, 2025
These Terms and Conditions govern your use of this web site. By accessing this web site and/or purchasing a product from this web site, you are acknowledging and accepting these Terms and Conditions. These Terms and Conditions are subject to change by KJR Group, LLC (hereinafter “COMPANY”) at any time and at our discretion without notice. Your use of this web site after any changes are implemented constitutes your acceptance of the changes. As a result, we encourage you to consult the Terms and Conditions each time you use this web site.
Please read carefully, and note our MANDATORY ARBITRATION PROVISION and WAIVER OF CLASS ACTION PROVISION.
1. INTELLECTUAL PROPERTY
You acknowledge and agree that all content and materials available on this web site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by COMPANY, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.
As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this web site is strictly prohibited without the express written permission of COMPANY. For information on requesting such permission, please contact us using the contact information listed in the section entitled “Contacting Us”.
2. ABILITY TO ACCEPT TERMS AND CONDITIONS
You affirm that you are either more than 18 years of age, or an emancipated minor, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions.
3. REFUND POLICY
COMPANY offers a thirty (30) day, unconditional 100% satisfaction guarantee on the following COMPANY products: Bookkeeper Launch and TaxBiz. Limit one (1) guarantee per person, per product. If you are not happy for any reason with the quality of Bookkeeper Launch or TaxBiz, click the Cancel button/link in the Profile section. Any refund request that is received after the THIRTY (30) DAY time period will not be processed. Cancellation of Bookkeeper Launch or TaxBiz will result in the forfeiture of the Certifications for the respective course.
COMPANY products that are NON-REFUNDABLE include: Upgrade from Bookkeeper Launch Pro to Bookkeeper Launch Premier, Bookkeeper Lab, Bookkeeper Elite, Bookkeeper Launch Staff and Skills Editions, AI Bookkeeping Start Up Fee, AI Bookkeeping Membership, Outstanding Processes & People (OPP), Cybersecurity, Build a 6 Figure Bookkeeping Business, New Client Onboarding, Marketing Machine, Bookkeeping Biz Challenge, Client Genie, Pain Points Bundle and Pricing & Packaging.
All live events and associated recordings and notes are non-refundable.
For those purchasing Bookkeeper Launch 4.0 on or after November 9th, 2020, COMPANY offers two (2) CONDITIONAL Guarantees listed below. These CONDITIONAL guarantees do not apply to those who purchased previous versions of Bookkeeper Launch and were upgraded into Bookkeeper Launch 4.0.
CONDITIONAL Guarantee #1
When you purchase Bookkeeper Launch 4.0 and complete the 90 day Roadmap and complete all of the actions outlined in the Bookkeeper Launch Action Plan Workbook pertaining to the 90 Day Roadmap, we are confident that you can earn at least $4,000 with your new bookkeeping business.
If you don’t earn $4,000, we are willing to buy your bookkeeping business for $4,000*.
*To qualify for this guarantee, there are a few conditions you must meet, which are explained below.
CONDITION #1, this guarantee is only good after 12 months from the date of purchase, which means you have an entire year to complete the Bookkeeper Launch System and make your business a success.
If after 12 months you haven’t earned at least $4,000, then you can activate this guarantee.
CONDITION #2, we will ask you to document that you have completed the 90 Day Roadmap lessons and all actions as laid out in the Bookkeeper Launch Action Plan Workbook. This is to show that you’ve taken the actions and completed the required steps contained in the 90 Day Roadmap. The Workbook is available for download within the Education Center.
CONDITION #3, once our team has verified and reviewed the actions you’ve taken, we will create a “90 Day Course Correction Plan” exclusively for you. This is designed to help you overcome any challenges you encountered while trying to earn $4,000 with your bookkeeping business.
We will have a live call with you to discuss your actions so far and present you with the Course Correction Plan. If you implement and document all of the actions laid out in the Course Correction Plan within 90 days and you STILL haven’t earned $4,000, then we will buy your business for $4,000.
CONDITIONAL Guarantee #2
When you purchase Bookkeeper Launch 4.0 and complete the ENTIRE Bookkeeper Launch System which includes the 90 Day Roadmap AND the Power Units, and complete all of the actions outlined in the Bookkeeper Launch Action Plan Workbook, we are confident that you can earn at least $4,000 with your new bookkeeping business.
(The Power Units are: Prospect Follow-Up System, Email Outreach, Referral Partners, Niche Power and Profit Maximizers.)
With this 3rd CONDITIONAL guarantee, if you don’t earn $4,000 within your first year, we will buy your bookkeeping business for $5,000* and donate $1,000 to your favorite charity*.
*To qualify for this guarantee, there are a few conditions you must meet, which are explained below.
CONDITION #1, this guarantee is only good after 12 months from the date of purchase, which means you have an entire year to make your business a success.
If after 12 months you haven’t earned at least $4,000, then you can activate this guarantee.
CONDITION #2, we will ask you to document that you have completed the 90 Day Roadmap lessons and all actions AND the Power Units and all actions as laid out in the Bookkeeper Launch Action Plan Workbook. This is to show that you’ve taken the actions and completed the required steps contained in the entire Bookkeeper Launch System. The Workbook is available for download within the Education Center.
CONDITION #3, once our team has verified and reviewed the actions you’ve taken, we will create a “90 Day Course Correction Plan” exclusively for you. This is designed to help you overcome any challenges you encountered while trying to earn $4,000 with your bookkeeping business.
We will have a live call with you to discuss your actions so far and present you with the Course Correction Plan. If you implement the actions laid out in the plan within 90 days and you STILL haven’t earned $4,000, we will buy your business for $5,000 and donate $1,000 to the charity of your choice.
4. BILLING POLICIES
A. If you sign up for a payment plan to pay for a product over multiple monthly installments, you agree to pay for all of the installments when they are due, regardless of how much you use the product.
B. If you are on a payment plan and one of your monthly payments does not go through when scheduled, COMPANY will attempt payment up to 9 times and send up to 9 email notifications with details on how you can update your credit card information. Until your payments are current, your access will be suspended. If, after 9 attempts, we are unable to successfully process a monthly payment, your account will be permanently cancelled. Once your account is cancelled, if you would like to re-join the course, you would have to re-purchase the course. Previous payments made on cancelled accounts would not apply toward repurchase of Bookkeeper Launch or any other products or courses.
C. Your account must be in good standing in order to maintain the Bookkeeper Launch Certificate of Completion. Failure to make timely payments will result in the certificate being revoked until the account is brought back in good standing. Cancellation of the course will result in a forfeiture of the Certificate of Completion.
D. Your account must be in good standing in order to claim or retain any free trials that are offered as part of the Bookkeeper Launch course. This includes, but is not limited to the 6 month free trial of keepful®.
E. Student is eligible for an upgrade to Bookkeeper Launch Premier or Team editions within 30 days and will be responsible to pay the cost difference at the time of upgrade. After 30 days, student is eligible for an upgrade to Premier and will be responsible to pay an additional cost on top of the difference at the time of upgrade. Student is not eligible for an upgrade to Team edition after 30 days.
5. EARNINGS AND INCOME DISCLAIMER
COMPANY does NOT make any guarantees about your ability to get results or earn any money as a result of any of COMPANY’s ideas, information, tools, or strategies.
You should know that all of COMPANY’s products and services are to be used for educational and informational purposes only. Nothing on this web site, any of COMPANY’s other web sites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any tax, financial, legal, medical, or other professional advice.
Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance.
Use caution and always consult your own accountant, lawyer or professional advisor before acting on any information provided by COMPANY or any information related to a lifestyle change, or to your business or finances.
You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
Please be advised that any free training offered by COMPANY is intended to give an overview of bookkeeping as a business. This free training does not teach technical bookkeeping knowledge needed to start, grow, scale or transform a bookkeeping business. If you want comprehensive training, please consider purchasing our programs found here: bookkeepers.com
6. PRODUCT DELIVERY / MEMBERSHIP SITE / CONDUCT
A. For products that you sign-up to receive from COMPANY or purchase from COMPANY that are delivered through a download link, you will be given a URL to access and download the respective product(s). In such instances, you agree not to share the download link with other people, organizations, spouses, friends, business associates or anyone other than yourself.
B. For products that you purchase from COMPANY that are delivered through a membership site, you will be given a user name and password to access the course materials and tools. In such instances, you agree not to share your login information with ANY OTHER PERSONS. You will not sell access to this program or duplicate and sell any of it’s content without written permission from COMPANY.
C. Where applicable, the membership site is meant for informational purposes only. It is not intended as specific tax, financial, legal, medical, legal, commercial, or other professional advice. Use of the information on the membership site and this web site are at your own risk.
D. Use of content, unless otherwise stated, is for your own personal use. You may not distribute content, print multiple copies, or use the content for public display or performance unless otherwise stated.
E. Free updates for life includes all updates to and of the online Bookkeeper Launch course only. Exclusions to the free upgrades include but are not limited to: new products or services, physical products or gifts, promotional bonuses or discounts, or access to online or in-person events.
F. If you purchased Bookkeeper Launch 4.0 on or after November 9, 2020, you will receive a $100 store credit toward the purchase of products listed on https://store5412.com. This $100 store credit will be issued 31 days after purchase. The full amount of the store credit must be used during a single order. Any remaining balance after purchase will be forfeited. The store credit does not include shipping.
G. If you purchased Bookkeeper Launch 4.0 on or after December 15, 2022, you are eligible for a 6 month free trial of keepful® on the condition that you earn the Bookkeeper Launch Certificate of Completion within 90 days from the date of purchase.
All Bookkeeper Launch students purchasing prior to December 15, 2022 who have previously earned their Bookkeeper Launch Certificate of Completion will be offered a 6 month free trial of keepful® via email and will have 15 days from date of the initial email to claim this offer. After 15 days, the offer is permanently revoked.
All Bookkeeper Launch students purchasing prior to December 15, 2022 who have NOT yet earned their Bookkeeper Launch Certificate of Completion will be offered the opportunity to earn said certificate within 90 days from December 15, 2022 in order to be eligible for the 6 month free trial of keepful®. After 90 days from December 15, 2022, the offer is permanently revoked.
To claim and/or retain the 6 month keepful® free trial, your Bookkeeper Launch account must be in good standing. If your Bookkeeper Launch account is in arrears for 10 consecutive days, the keepful® free trial will be permanently revoked and will not be reinstated.
All free trial offers of keepful® and any other products, services or memberships are limited to one per student per course, service or membership.
H. COMPANY reserves the right to discontinue or modify without notice or liability, any portion of this web site.
I. You affirm, represent, and warrant that your participation on this web site and the content you submit does not relate to pornography, illegal activities of any kind, occult, hate, or racism. You also represent and warrant that content you submit does not violate the intellectual property rights of third parties. COMPANY reserves the right to make the final decision regarding what is appropriate. COMPANY further reserves the right to remove content or terminate your account without prior notice for a violation of this provision.
J. You understand and agree to not place an unreasonable burden on the server hosting this web site or membership site, to not interfere with the running of this web site and to not attempt unauthorized access to any portion of this web site.
K. You understand and agree not to provide false information about yourself, to impersonate another individual or provide misleading or false content.
L. You agree that any ideas, suggestions, or improvements that you provide to COMPANY about COMPANY’s products or services shall be owned by COMPANY and that COMPANY is free to include such ideas in future products without compensation to you.
7. PRIVACY
Please read the Privacy Policy carefully to understand how COMPANY collects, uses and discloses personally identifiable information from its users. The Privacy Policy is hereby incorporated by reference as part of these Terms and Conditions.
8. THIRD PARTY REFERENCES / HYPERLINKS
This web site may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of COMPANY, and you acknowledge that COMPANY is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by or any association with its operators.
9. CONTACTING US
If you need to contact COMPANY, you can email us at success@bookkeepers.com, call us at 1-678-541-8000, or send us a letter at: KJR Group, LLC, 3120 Southwest Fwy Ste 101 # 490428, Houston, TX 77098-4520.
Please note that the COMPANY office is open: Monday – Friday, 9 AM – 5 PM Eastern.
We are closed for all government observed holidays.
10. DISCLAIMER OF WARRANTIES
ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS WEB SITE (THE “CONTENT”) ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE. THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. COMPANY AND ITS AGENTS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEB SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS WEB SITE IS SOLELY AT YOUR RISK. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.
11. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL COMPANY OR ITS AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS WEB SITE OR THE PRODUCTS SOLD ON THIS WEB SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, COMPANY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. Any provision herein to the contrary notwithstanding, the maximum liability of COMPANY to any person, firm or corporation whatsoever arising out of or in the connection with any license, use or other employment of any Content delivered to You hereunder, whether such liability arises from any claim based on breach or repudiation of contract, warranty, tort or otherwise, shall in no case exceed the actual price paid to COMPANY by You for the Content whose license, use, or other employment gives rise to the liability. The essential purpose of this provision is to limit the potential liability of COMPANY arising out of this Agreement. The parties acknowledge that the limitations set forth in this section are integral to the amount of consideration levied in connection with the web site and any services rendered hereunder and that, were COMPANY to assume any further liability other than as set forth herein, such consideration would of necessity be set substantially higher.
12. INDEMNIFICATION
Upon a request by COMPANY, you agree to defend, indemnify, and hold COMPANY and its other affiliated companies harmless, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney’s fees, that arise from your misuse of this web site or the products purchased from this web site.
13. SEVERABILITY AND INTEGRATION
Unless otherwise specified herein, this Agreement constitutes the entire agreement between you and COMPANY with respect to this web site and supersedes all prior or contemporaneous communications between you and COMPANY with respect to this web site. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
14. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas. You hereby consent to binding arbitration in the State of Texas to resolve any disputes arising under this Terms and Conditions.
15. ARBITRATION OF DISPUTES
The parties agree that any dispute or claim in law or equity arising between them regarding the use of this web site or these Terms and Conditions, including any dispute regarding the enforceability or applicability of this arbitration provision, shall be decided by neutral, binding arbitration conducted in Harris County, Texas. The arbitrator shall be a retired judge, justice, or an attorney with at least ten (10) years of legal experience relating to the subject matter of this Agreement, unless the parties mutually agree otherwise, who shall render an award in accordance with the substantive laws of Texas. In all other respects, the arbitration shall be conducted in accordance with the rules and procedures of the American Arbitration Association, subject to the parties being allowed limited discovery. Judgment upon the award of the arbitrator(s) may be entered in any court having jurisdiction.
NOTICE: BY USING THIS WEB SITE AND/OR PURCHASING PRODUCTS FROM COMPANY, YOU ARE AGREEING TO HAVE ANY DISPUTE ARISING OUT OF THE MATTERS INCLUDED IN THIS “ARBITRATION OF DISPUTES” PROVISION DECIDED BY NEUTRAL ARBITRATION AND YOU ARE GIVING UP ANY RIGHTS YOU MIGHT POSSESS TO HAVE THE DISPUTE LITIGATED IN A COURT OR JURY TRIAL. YOU ARE GIVING UP YOUR JUDICIAL RIGHTS TO DISCOVERY AND APPEAL, UNLESS THOSE RIGHTS ARE SPECIFICALLY INCLUDED IN THE “ARBITRATION OF DISPUTES” PROVISION. IF YOU REFUSE TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION YOU MAY BE COMPELLED TO ARBITRATE ANYHOW PURSUANT TO A COURT ORDER. YOUR AGREEMENT TO THIS ARBITRATION PROVISION IS VOLUNTARY. IF YOU DO NOT WISH TO AGREE TO ARBITRATION, THEN YOU MAY NOT USE THIS WEB SITE.
16. CLASS ACTION WAIVER
ANY LEGAL ACTION OR ARBITRATION ARISING IN CONNECTION WITH THE USE OF THIS WEB SITE, THE PRODUCTS PURCHASED THROUGH THIS WEB SITE, OR THESE TERMS AND CONDITIONS MUST BE ON AN INDIVIDUAL BASIS. THIS MEANS NEITHER YOU NOR WE MAY JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
17. ATTORNEYS’ FEES
In any dispute, action, proceeding, or arbitration regarding the use of this web site or these Terms and Conditions, including the enforcement of any arbitration provision herein, the party prevailing in such action or proceeding shall be entitled to recover, in addition to any other award of damages or other remedies, its reasonable attorneys’ and experts’ fees, costs and expenses (including, without limitation, expenses for expert witnesses and all reasonable attorneys’ fees, arbitrator fees, costs and expenses upon appeal).
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